Q&As

Unfortunately, our vending machines do not accept cash. They are card-only, accepting Visa, Mastercard, and American Express, as well as contactless payments like Apple Pay and Google Pay.

Of course! If you have a physical gift voucher card with sufficient balance, you can absolutely claim your phone case! The vending machine will simply deduct the amount from the remaining balance on your card. It’s that easy! So, bring your gift voucher along, customise your case, and enjoy your personalised phone case hassle-free!

We offer a diverse selection of top brands, including Apple, Samsung, Google, Huawei, Xiaomi, Oppo and more.

Although we strive to stock as many models as possible, our machine has a limited capacity. If you don't see your model listed, feel free to reach out to us or browse our website for more options. We'll do our best to help you get your prints on the perfect phone case!

Please contact us at support@casexpressau.com

Include as much detail as you can, photos (if applicable), location of the vending machine and approximate time you were at the machine.