Florae - iPhone 17 Pro Max Case

We provide a 1-year warranty covering defects in materials or workmanship for 365 days from the date of purchase.

This warranty does not apply to orders placed more than 365 days ago, items marked as Final Sale or Clearance, or damage resulting from wear and tear, including scratches, dents, or other cosmetic issues.

Approved warranty claims are eligible for a replacement or exchange with a product of equal value.

FREE SHIPPING
We offer free shipping on all orders that include a phone case. All orders are processed and dispatched within 24 to 48 hours. Delivery timeframes depend on the destination and shipping method selected at checkout.

Australia:
Standard 3-6 day shipping
Express 1-3 day shipping

United State:
Standard 5-14 day shipping
Express 2-7 day shipping

United Kingdom:
Standard 5-14 day shipping
Express 2-7 day shipping

Canada:
Standard 5-14 day shipping
Express 2-7 day shipping

New Zealand
Standard 4-7 day shipping
Express 2-5 day shipping

Other Internationals: (See checkout)

Returns are accepted within 14 days of delivery for eligible phone cases. Custom-made phone cases are considered final sale and are not eligible for return. Items must be unused and returned in original packaging.

Defective or damaged items may qualify for a refund or replacement with the same item or a product of equal value if reported within 30 days of the order date.

If you request a replacement due to choosing the wrong size or model, additional fees may apply.

Please allow 5–10 business days for our team to review and process your return once it arrives.